Privacy Policy

Privacy Policy

Thank you for visiting our store. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act (AVG). By using our website, you agree to the practices described below.

1. Data Collection

We collect personal information that you voluntarily provide when placing an order or contacting us, including:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (via third-party payment providers)
  • Any other information you provide voluntarily

2. Use of Personal Data

Your data is used to:

  • Process your orders and payments
  • Communicate with you regarding your orders or inquiries
  • Send updates, promotional offers, or newsletters (if you opt-in)
  • Improve our website and services

3. Data Sharing and Disclosure

  • We do not sell or rent your personal data to third parties.
  • Your data may be shared with trusted third-party service providers only for order fulfillment, payment processing, or deliveries.
  • We may disclose your data if required by law or to protect our rights.

4. Data Security

  • We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, or destruction.
  • Access to your data is limited to authorized personnel only.

5. Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • After this period, your data will be securely deleted.

6. Your Rights

Under the GDPR/AVG, you have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

7. Cookies

  • Our website uses cookies to improve your browsing experience.
  • Cookies are small files stored on your device that help us analyze website traffic and personalize content.
  • You can disable cookies through your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with updated revision dates.

Questions or concerns?
Please contact us at info@eloraz.eu for further information regarding your data privacy.

Thank you for trusting us with your personal information!